This website is owned and operated by Green Couture and should you purchase any products you are subject to the following terms and conditions. Please read these conditions carefully prior to purchase as once items are bought you agree to abide by them.
By placing an order with Green Couture, you give us the authority to contact you in the future with any promotional emails, exclusive offers and new product updates. You are able to opt out of this correspondence at any time.
Unless otherwise indicated, copyright of our artwork and information on this website (including but limited to text, images, graphics, logos) is owned by Green Couture. All rights reserved.
The contents of the Green Couture website are intended solely for your personal, non-commercial use. This site or any portion of this site may not be reproduced, duplicated, copied or otherwise used for any purpose that is not expressly permitted by Green Couture.
Any personal details that you provide us will not be released to any entities outside of Green Couture.
You agree for marketing material to be sent to you if you place an order with us, as noted in the above introduction. You are able to opt out of this correspondence at any time.
We take reasonable care to make our site secure. All transactions on this site are processed using Paypal and a secure payment gateway. We do not collect or record any credit card details you may provide when purchasing products from our website.
On occasion items listed as in stock may not be. If this occurs we apologise and will aim to contact you asap to offer a refund or discuss re-ordering the item for you.
Pricing & Payments
We accept payment via Paypal or by direct debit.
Orders will be dispatched once your payment has been confirmed.
All pricing is in Australian dollars (AUD) and includes 10% GST.
Green Couture reserves the right to change pricing at our discretion and without notice.
Return & Exchanges
We hope you are happy with your Green Couture purchase, but if for any reason you’re not, please be aware that we are unable to provide refunds for a change of mind. We will however, offer to exchange the item/s if the below conditions are met;
Please check your purchases thoroughly when they arrive. Items returned for exchange must be in excellent condition, which includes being in the original, unmarked and undamaged packaging. Items must not have been used in any way. Green Couture retains the right to refuse to exchange any item if all of the above conditions have not been met.
Green Couture does not offer a free return postage service or refund the original delivery charge. We do not offer a free collection service or accept responsibility for items lost or damaged in transit back to us. We recommend that you retain proof of postage and consider extra cover.
Be advised that ‘Been Loved’ items cannot be returned or exchanged. The same applies to wallpaper and certain other products as outlined in the product information. Green Couture will refuse to return or exchange an item where this has been advised prior to purchase so please be certain of your choice prior to completing your order.
Unfortunately we have a NO RETURN ON SALE ITEMS policy.
Care & Maintenance
To ensure longevity of your products please follow care tips for the particular item as directed by the creator/manufacturer of that particular product. This will be outlined in the product information &/or be included with the product.
Duties & Taxes
There is currently no GST included in the price of any Green Couture products. Please be aware that any items shipped internationally may occur additional fees and duties levied by customs. As the recipient of the item, you are responsible to pay any taxes and duties. Green Couture is unable to advise how much these duties will cost.
Please refer to SHIPPING section for more information.
For all enquiries related to your order, including delivery, or product support matters please contact us by email at firstname.lastname@example.org
Thank you & have a lovely day!